標題: 8 Techniques for Sustainable Service [打印本頁] 作者: ritcha 時間: 2020-5-17 18:05 標題: 8 Techniques for Sustainable Service
Every business, whether in business, communication, marketing, industry, must all be relevant to the customer. And this customer, who is considered as a sponsor for the business to grow If there are no customers for that business, then it must end. One thing that can make customers trust and trust in our business. Partly from marketing planning And the administration of entrepreneurs However, another part that is not less important than marketing is service. Without this part, it will definitely affect the feeling of customers or users. But what to do to make service work sustainable And maintain confidence with customers with the following 8 techniques
personnel
An important part of the service work of each organization Must consist of personnel And this personnel that will be People who keep in touch and build relationships with customers Regardless of what the customer wishes Service personnel must be ready to provide service or advice. Complete with clarification in various fields Where customers are wondering Therefore, service personnel Must have a service-minded mind first And firmly trained to learn about the products that they offer Due to their understanding of their products or services Will affect the service more efficiently, such as flight attendants If there is a child passenger cries Must have solutions to problems that occur, such as finding toys for children, etc.
strategy
When discussing strategies Maybe look at the picture of the technique But here it means The art of service Service providers must have the art of communication, both verbally and body language. That expresses the feeling of wanting to serve that customer Which there is a saying that we always hear is "the eyes are the windows instead" which art is a matter of good expression to customers or users
concept
How to make customers satisfied with the service or product that we offer. Is something that entrepreneurs must always keep in mind Not just quality products But after sales service is a matter that must be given as well Because will make customers come back to buy products or use our services again Creating a good impression after the sales is a very important issue.
fast
In addition to the quality of the product or service Another thing that is indispensable is speed, which means responding to the needs of customers, such as the products that customers have bought have problems. And customers have come to the shop to request a change of products Service personnel Should investigate the problem If found that the product has a real problem Must hurry to exchange products back to customers While apologizing to the customer And may increase discounts for customers next time they come back to buy products This is therefore a way to tie customers' hearts.Click to read more >>ดาวน์โหลด slotxo作者: xiaocong7915 時間: 2020-9-5 10:53
